Current Care Job Vacancies

We have current care job vacancies for suitable candidates as below:

Please find the job description of our current vacancies below and if you wish to apply, please send us your up to date CV by clicking here.

HOME CARE WORKER VACANCIES (Dudley, Sandwell, Wolverhampton)

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SENIOR CARE WORKERS/SUPERVISORS (DOMICILIARY CARE) NEEDED

Currently recruiting for Dudley, Sandwell, Wolverhampton & Birmingham Areas

Covering all DY postcodes (Dudley borough) – Dudley, Halesowen, Sedgley, Stourbridge, Kingswinford, Brierley Hill, Tipton, Cradley Heath & surrounding areas and also in Sandwell, Wolverhampton and Birmingham.

Driving is Essential for this role                                                  APPLY HERE

We are an established domiciliary care company looking for reliable home care support workers in Dudley, Halesowen, Stourbridge, Brierly Hill, Kingswinford, Sedgley, Cradley Heath, Sandwell, Birmingham & Wolverhampton areas with immediate start.

You will be providing personal care, meals, shopping, medication, night calls and sitting calls.

The process will involve a full DBS check.

F/T and P/T positions available with competitive pay, mileage, holiday pay and enhancements for public holidays. No experience required as full training will be provided with an opportunity to do further qualifications in care (QCF level 2 and 3), regular supervision and guidance with good long term prospects available for the right candidate.

You should be eligible to work full time in the UK, have no criminal convictions to be able to apply for this position. Must have FULL DRIVING LICENSE WITH OWN VEHICLE.

Opportunity to complete industry recognized qualifications, competitive salary, mileage, paid holidays and enhancements for public holidays offered.

Please contact the office on 01384 410 829 for further details in relation to advertised care job vacancies, send your CV to our recruitment email at the earliest and mention the job role applied for in the subject line of the e mail or upload your CV here.

SUPPORTED LIVING SUPPORT WORKERS (MENTAL HEALTH/LD/AUTISM) – Sandwell & Birmingham

APPLY HERE

We are expanding our supported living service and have several exciting new opportunities in a brand-new service across Birmingham and Sandwell. With service user’s recovery defining the ways the service thrives, are you the innovative, experienced, and empathic support worker we need? Our key service aim is to help service users to achieve the highest level of independence they can. Using varied approaches across multiple sites, informed by service user perspective, we aim to give service users the best possible pathway to recovery, autonomy, and independence. We have created bespoke accommodation for individuals with moderate to complex needs. The work involves mentoring and providing opportunity to individuals who have chosen to live independently. The support is delivered on a 24hr basis.

Some of the key areas of responsibility and duties:                                      APPLY HERE

· Supporting service users with daily tasks

· Administering medication

· Utilising risk assessments to ensure safe practice

· Understanding and following care plans to support service user on their recovery

· Sleep ins / waking nights

· Being empathetic and flexible in approach to supporting service users

· Completing relevant paperwork

· Supporting engagement with external services

· Possibility of personal care

The ideal candidate will understand the needs of adults with a complex mental health diagnosis, learning disabilities, challenging behaviour, and other needs. They would be someone who can offer a high standard of support, is flexible and committed, enthusiastic and able to work well under pressure, as well as conducting de-escalation of challenging behaviour where necessary.

Job requirements:

· Experience of working in the mental health sector

· Experience of working with challenging behaviour

· Evidence of understanding a person-centred model of support

· Evidence of ability to work under pressure and in challenging environments

· Evidence of ability to work in a team and the importance of team working

· Good written and verbal communication skills

· Evidence of personal resilience

· Understand the need to follow policies and procedures

· An adequate level of IT skills

Preferred:

· Knowledge of mental health treatment pathways

· Experience of working in a supported living service, high needs supported accommodation, addiction services, community support hubs, inpatient services, Acute hospital settings or forensic settings or working with people with dual diagnosis, learning disabilities, autism, addictions, community resources and support pathways, therapeutic interventions, forensic pathways

Mandatory training –

· Relevant qualification in Mental health, psychology, Autism Spectrum Disorders, Learning disabilities, health and social care, therapeutic pathways, social care, occupational health

Beneficial –

· Health and social Care NVQ

· Medication

· Restraint

· Ligatures

· Challenging behaviour                                                                                APPLY HERE

Please contact the office on 01384 410 829 for further details in relation to advertised care job vacancies, send your CV to our recruitment email at the earliest and mention the job role applied for in the subject line of the e mail or upload your CV here.

SUPPORTED LIVING MANAGER (Sandwell & Birmingham)

APPLY HERE

The company is now focusing on supported living projects, with its development of various self contained apartment schemes in Birmingham and Sandwell.

JOB TITLE: Supported Living Manager

REPORTING TO: Head of Operations

SUMMARY OF ROLE:

· An exciting role for an experienced supported living manager, with at least 2 years’ experience in a managerial capacity

· Able to step up and take the lead role, set up new services and manage existing project & staff

· The candidate will ensure that the services operate within CQC guidelines, as well as the company’s own policies and procedures

· Working with the Business Development Manager, the candidate will be able to review referrals, carry out assessment of referrals, and produce suitable assessment reports in a timely manner, for the funding panels

· The services will include adults with a learning disability, mental health, and/or autism diagnosis

· The residents may also have challenging behaviour, complex needs, a personality disorder, and may have a forensic background

· Reporting to the Head of Ops, the Supported Living Manager will take full responsibility of the service and be passionate about providing high standards of care and support to our residents, and will be able to build a rapport with referrers, families, and colleagues

THE APPLICANT                                                                                            APPLY HERE

· Will be an experienced supported living service manager having exposure to working in different settings including – learning disabilities, mental health, autism and complex needs

· Deliver high quality, service user focused support and care

· Participate in the development of new services and care pathways

· Relevant clinical/assessment experience

· Demonstrates a positive attitude and commitment to change, improvement and quality

· Ability to develop and work on budgets & use flexible and innovative approaches to practice

· Excellent verbal, interpersonal and written communication skills                APPLY HERE

Please contact the office on 01384 410 829 for further details in relation to advertised care job vacancies, send your CV to our recruitment email at the earliest and mention the job role applied for in the subject line of the e mail or upload your CV here.

DOMICILIARY CARE MANAGER (Sandwell)

 

JOB TITLE:                         Care Manager                                             APPLY HERE

REPORTS TO:                    Owner/Director

JOB PURPOSE

Monarch Care Services is a domiciliary care provider offering care and support services to a range of users with diverse needs in our local communities. Your role would be to manage the office and its multi disciplined service activities; to meet agreed targets in accordance with the aims and objectives of the Company, regulations and legislation; to develop and maintain good business relations; and to ensure that all staff work together as a team and act at all times in accordance with our code of conduct and that of the regulators.

Main Duties and Responsibilities

  • To present the company in a professional way at all times, on the telephone, face to face, or in written communications. Dress code should be in uniform, business casual, or business standard, as appropriate.
  • To be fully conversant with the relevant statutory regulations and other legislation surrounding the care industry.
  • To obtain and retain registration with the relevant industry regulator (Care Quality Commission).
  • To oversee the overall functions and take responsibility for the daily operations of the business by ensuring that the work is carried out according to agreed systems, policies, targets and budgets, as determined by the proprietor/line manager.
  • To oversee planning of the 24 hour on-call rota, and participate in the rota, having ultimate responsibility for completion of calls, when on call.
  • To oversee the recruitment, training and development processes of existing and new employees.
  • Continually monitor and evaluate staffing levels to meet existing and future business needs.
  • Responsible for ensuring that the rigorous recruitment checks are completed.
  • Ensure that all IT systems are used effectively.
  • To ensure that the development, implementation and maintenance of operations are conducted within the requirements of relevant legislation, regulations, procedures and contractual service user agreements.
  • Produce regular, accurate reports as required by director/line manager.
  • To lead and participate in regular meetings.
  • To maintain the offices in good working order and equipment in good working condition.

Staff Management

  • To build and lead an effective team, develop motivation, commitment and sound working relations and morale.
  • To supervise personnel on a day to day basis and ensure they are formally appraised.
  • Be directly responsible for co-ordinators, other office based staff and supervisors/team leaders.
  • Responsible for overseeing training and development activities for all employees and participate in such training as required.
  • Responsible for implementing disciplinary procedures as required.

Health and Safety

  • Overall responsibility for the implementation and monitoring of all health and safety policies and safe systems of work.
  • To ensure that Health and Safety systems of work are maintained and that all possible steps are taken to prevent accidents and minimise hazards.

Quality Control

  • Responsible for implementation and monitoring all quality control processes.
  • To ensure that all Company’s policies and procedures are effectively implemented and monitored.
  • Overall responsibility for the safe delivery of quality services to all service users.
  • To oversee financial processes and completion of relevant documents, e.g. time sheets, invoices, supervision and training records.
  • To ensure quality control measures are implemented effectively and regularly monitored.
  • Responsible for investigating and documenting all untoward events, e.g. complaints, grievances, accidents and incidents in accordance with Gateway Health & Social Care policies.
  • To deal with statutory bodies and all service users, internal staff and care/support workers queries and complaints efficiently and effectively.

Business Development

To promote the Company’s services, foster good public relations and develop a partnership approach between statutory and private sector organisations to capacity.

  • To liaise regularly with our partners in public and private sector.
  • To oversee, secure and maintain service user contracts.
  • To maintain effective and efficient business levels in accordance with set targets and objectives.
  • To oversee negotiations and agree pay rates and service charges in negotiation with the Director.
  • To research and investigate new business opportunities to grow and develop the organisation.
  • To continuously monitor and evaluate staffing levels and capacity to ensure that existing business is maintained and future business needs can be met.

General

  • Promoting a positive working relationship between all stakeholders.

This is not an exhaustive list of tasks and the post holder may be asked to undertake any other reasonable duties in connection with their post. This job description will be reviewed frequently and can be amended at any time in accordance with the company needs.

JOB SPECIFICATION

Important

Fully computer literate

NVQ level 3 at least and working towards (or willing to work to QCF Level 5)

NVQ assessors award

Previous experience in staff training and development

Minimum 3 years experience in managerial/supervisory role

Comprehensive knowledge of the relevant statutory regulations e.g. National Minimum Standard for Domiciliary Care of equivalent

Minimum of 5 years experience in the care industry

Desirable

NVQ level 4/5/RMA/Equivalent/Or working towards it

Registered manager award

Professional qualification in health or social care, e.g. RGN, CSWQ

Training qualification

Key Competencies

  • Ability to lead and motivate a team effectively
  • Ability to use a number of computer software systems
  • To understand and implement quality control procedures.
  • To be able to allocate unassigned calls to existing care staff.
  • To be able to implement and maintain recording and reporting systems.
  • To be able to establish and maintain effective working relationships.
  • To be able to prepare reports as required.
  • To understand and implement service user assessment, care worker introductions, service user review and care worker quality control systems and procedures.
  • To be able to liaise effectively with office staff.
  • To be able to implement all field based training.
  • To be able to report and feedback to office staff and other health/social care professionals.
  • To be able to identify, recruit, train and develop a suitable deputy.
  • To be able to participate in the 24 hour on-call responsibilities.
  • To be able to prioritise and organise own workload effectively.
  • To have a working knowledge of Health and Safety.
  • Ability to manage resources and allocate budgets.

Skills and Attributes

Leadership skills

Good motivator

Negotiating skills

Dedication and commitment.

Effective team player

Excellent communication skills, written and verbal

Good administrative skills

Good planning and organisational skills and time management

Sound understanding of good care principles

Skills in care planning

Ability to cope with pressure

Even tempered and patient

Ability to cope with change

Ability to display empathy and warmth

Flexibility and reliability

People management skills

Salary:

Competitive salary is on offer with a generous bonus structure for the right candidate for this position.

Must have full driving licence for this position. To apply for the domiciliary care manager position please send us your CV via APPLY HERE link or on our recruitment email.

CARE CO-ORDINATOR (Sandwell)

Job Title : Care Coordinator                                                           APPLY HERE

Reports To : Registered Manager

JOB PURPOSE

Whilst reporting to the registered manager on a daily basis, the care coordinator will be responsible for ensuring smooth running of care services. This will be achieved via prompt scheduling of jobs, communicating effectively (verbal & written) with all stakeholders, compliance to the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) governing the service, and supporting the Registered Manager in achieving the aims and objectives of the company especially around achieving the level of quality in the service provided to the Service Users in accordance with the Company’s Quality Assurance Policy.

Main Duties & Responsibilities:

Answering all incoming telephone enquiries.
Assisting with thorough recruitment, referencing and vetting procedures of all Care & Support Workers.
Processing new client referrals.
Preparing appropriate documentation for service users and staff.
Key responsibility of allocation of Care Support Workers to all client visits and ensuring all visits always covered on time, using the roster software.
Participation in on call phone management (phone handling responsibilities) in evenings and on weekends is essential.
Administration of all Individual Care & Support Agreements.
Maintaining client and Support Worker office files and ensuring that they are always up to date.
Maintaining computer systems are up to date at all times.
Ensuring all client and Support Worker documentation and electronic records are kept up to date at all times.
To ensure compliance with all office systems and procedures.
Assistance with wages and invoice processing.
Production of reports and management information as required.
To visit Service Users when required and to make reviews of the written Care Plans, assessments, examine the written records of medication administration, finance and daily log notes kept by Staff as required by the Registered Manager including monthly MAR sheet audits.
To assist the Registered Manager with the recruitment, induction, training and supervision of Staff.
To assist the Registered Manager in holding team meetings for Care Workers and Supervision reviews of the Staff’s performance.
To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users.
Addressing any complaints/concerns, investigating, resolving, communicating and documenting as per procedures.
At the direction of the Registered Manager – to carry out risk assessments under the Health and Safety requirements at times.
To assume full responsibility of the branch operation in absence of Registered Manager (Holiday & Sickness Cover).

This is not an exhaustive list of tasks. Certain degree of flexibility is required and the post holder may be asked to undertake any other reasonable duties related to above in connection with their job role. This job description will be reviewed frequently and can be amended at any time in accordance with the company needs.

Salary:

Competitive salary is offered for this position with paid holidays and opportunity to do further qualifications for the right candidate.

Job Specification:

Essential:

Experience in domiciliary care provision at a level that reflects the responsibilities of the post applied for (mandatory)
Good literacy and numeracy skills
Excellent telephone manner
Good presentation skills
Computer literate
Understanding of legislation concerned with care provision
Administrative experience
Full driving licence (mandatory)
Understanding of the roster software system and general scheduling of jobs

Desirable:

NVQ/QCF Level 2/3
All mandatory training relating to social care
Experience as a supervisor, senior care worker, team leader, care coordinator or other similar role within a domiciliary care setting.

Competencies:

Dedication and commitment
Effective team player
Good communication skills and time management
Sound understanding of good care principles
Ability to cope under pressure
Calm and patient
Ability to deal with change or emergencies
Ability to display empathy and understanding
Flexible and reliable
Management skills

Please contact the office on 01384 410 829 for further details in relation to  advertised care job vacancies, send your CV to our recruitment email at the earliest and mention the job role applied for in the subject line of the e mail or upload your CV here.

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